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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Issue resolved - without knowing the reason

Hi

We were experiencing this on one laptop model only. Our desktop team re-built the image deployed and the problem re-occurred. They then re-built the image again very carefully, testing after each component install / system change but the issue did ***NOT*** re-occur. We now have a stable image without the problem.

Our gut-feeling is that it is some sort of driver issue, or a clash with another program but we could not identify the actual cause - maybe even something as subtle as which order certain programs are installed into Windows.

Not much help for anyone else experiencing the issue.


Feedback response number WEBB8GY2GR created by ~Maria Prereverakoi on 05/18/2011

Action Bar in New Mail without cont... (~Carol Nimrebur... 13.Apr.11)
. . HP Protect Tools Security Manager (~Joan Brefreema... 1.Sep.11)
. . We are seeing this too, on one lapt... (~Maria Prerever... 2.May.11)
. . . . Issue resolved - without knowing th... (~Maria Prerever... 18.May.11)
. . I experience the same problem (~Sigmund Umtumi... 21.Apr.11)
. . I forgot to say, I've got no clue h... (~Sigmund Umtumi... 21.Apr.11)
. . Many of us have the same issue (~Manny Zekresam... 26.Apr.11)
. . . . Service request created, no respons... (~Sigmund Umtumi... 26.Apr.11)
. . . . . . Update? (~Lex Xanhipison... 2.Jun.11)
. . . . . . . . Same problem. Service request also... (~Sigmund Ciship... 6.Jun.11)
. . . . . . . . . . Just ran into this same issue (~Hal Fezgeroson... 16.Jun.11)
. . . . . . . . . . . . Notes Memo Bar Missing buttons (~Tony Ekveluzen... 20.Jun.11)
. . . . . . . . . . Dell too (~Vanessa Asatoo... 22.Jun.11)
. . . . . . . . . . . . Dell too (~Tony Ekveluzen... 23.Jun.11)
. . . . . . . . . . PMR 44048,113,848 raised (~Sigmund Ciship... 23.Jun.11)
. . . . . . . . . . . . Tech Note (~Patti Renulyob... 23.Jun.11)
. . . . . . . . . . . . . . Additional Info (~Zelda Nontoobu... 12.Jul.11)
. . . . Problem for us to (~Bella Kiazen 4.Aug.11)
. . Issue resolved in 8.5.2FP4 & 8.5.3 (~Bella Kiazen 4.Aug.11)
. . . . Buttons Missing in New Memo (~Lily Nonlulyak... 15.Aug.11)
. . . . . . Platform (~Hal Bubresabur... 4.Apr.12)
. . It is caused by an interaction with... (~Rebecca Cisfre... 21.Sep.11)
. . . . HP Protect Tools (~Vera Xanlu 4.Oct.11)




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